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Phil’s Good Food Privacy Policy

 Last updated: July 2025


Look, we know! Nobody wants to read a privacy policy. It's not exactly up there with your favourite beer label, a particularly thrilling episode of Bake Off, or watching Chelsea win away at Spurs. But just like knowing what’s really in a Scotch egg, sometimes it’s worth digging into the details. So here we are.


1. Who We Are 

We’re Phil’s Good Food, an independent food and drink shop based in Wokingham, specialising in local cheese, indie beer, organic wine, and the kind of hampers that make your in-laws like you again.

Our website address is: www.philsgoodfood.co.uk.


We also moonlight as True Beer, your future favourite UK indie beer club. But we’re not here to brag.


2. What We Collect (Data that is, not beer labels)

When you browse or shop with us, we collect a few bits and bobs. The usual stuff:


  • Name (we're partial to a Cuthbert, but all welcome)
     
  • Email address (for updates, offers, and the occasional pun)
     
  • Postal address (so we know where to send the nice things)
     
  • Order history (just in case you forget what you liked last time)
     

We also gather cookies. Not the nice ones (sadly) but the techy browser bits. See Section 6 below. Try not to eat them.
 

  • Payment info (is securely handled and we don't store it, obviously!)


3. Why We Collect It (Other Than Just Being Nosy)

We use your info for:


  • Processing orders and payments
     
  • Sending you tracking updates (we’re not stalking, we promise)
     
  • Letting you know about exciting things (new beers, surprise hampers, free cheese dreams)
     
  • Improving the website so it is less like a maze, more like a stroll through Borough Market
     

We do not sell your data. Not to third parties, not to spies, not even to Wokingham Council.


4. Who Gets to See It (Not Your Mum)

We keep your data safe and only share it with:


  • Payment processors (Square, PayPal, Tyl, Nat West etc.  Boring but important)
     
  • Delivery partners (so your beer doesn't end up in Inverness, unless you live in Inverness)
     
  • Website tools (analytics stuff, which tells us things like “more people shop on a Friday after 8 p.m. probably drinking nice wine”)
     

5. Your Rights (Like Batman, But for Data)

You can:


  • Ask what data we have on you
     
  • Request we delete your data
     
  • Unsubscribe from emails (but you’ll miss the jokes.)
     

Just email us at orders@philsgoodfood.co.uk with your request. We’ll respond within 30 days, or faster if you bribe us with biscuits.
 

6. Cookies (Sadly Still Not the Biscuit Kind)

We use cookies to:


  • Keep your cart full (not your belly, that’s up to you)
     
  • See how people use the site
     
  • Make the experience smoother than Waterloo cheese
     

You can manage cookie settings in your browser. Just don’t blame us if the site looks weird after you turn them all off. Like a cheese board with no crackers. Utter madness.


7. Kids and Privacy (No School Trips Here)

Our site isn’t aimed at children. Unless your 10-year-old is unusually into organic wine and artisanal chutney, in which case: impressive, but that is down to you.


8. Changes to This Policy (Plot Twist!)

Sometimes we update this policy. Like a good playlist or a wine list, it evolves over time. We’ll let you know if anything major changes, not with skywriting, but probably an email.


9. How to Contact Us (Polite Letters Only)

Email: phil@philsgoodfood.co.uk


Address: Phil’s Good Food, Wokingham, UK


Carrier pigeon: discouraged.


Thanks for reading this far. You're officially in the top 5% of Privacy Policy readers. Go have a biscuit. You’ve earned it.


Privacy policies are like pants; essential, rarely glamorous, and you only notice them when something goes wrong.

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